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NATIONWIDE DELIVERY | FREE SHIPPING ON BUNDLES & ORDERS OVER €100
FREE SHIPPING ON BUNDLES & ORDERS OVER €100

FAQs



How are Craft Cocktails made?

Craft Cocktails are handmade in Dublin 7 by our team of award winning bartenders. Craft Cocktails are created using fresh ingredients and then go through a natural stabilization process in-house. 

What are the ingredients?

Our range of bottled cocktails are made using 100% natural ingredients only. That means natural fruits, no chemicals, just some serious bartender know-how. When we say lime, we mean fresh lime, when we say strawberry we mean real strawberry.

What is that stuff at the bottom of the bottle?

As we use only natural ingredients, some sedimentation may occur. Shake bottle before use.

How should Craft Cocktails be served?

Craft Cocktails are ready to serve — just chill, shake, pop and pour. They are best served over ice and a garnish can be added as desired. Each bottle has the method and a simple suggested garnish printed on the side of the label.

What about ice?

Serve chilled, straight from the fridge, in your nicest glass, and don't be shy with the ice! We serve ours with ice cubes made from Cocktail Kingdom's food grade rubber ice cube trays, Craft Cocktails are the exclusive Irish stockists of this New York brand.

What is the shelf life?

Craft Cocktails have a 4-6 month shelf life. The best before date is stamped on the label. Once opened, keep in the fridge and drink within 3 days. A good rule of thumb is to treat your cocktail as you would white wine in the fridge.

How many serves are in each bottle?

Our 700ml bottles contain 7 serves. Our 200ml bottles contain 2 serves.

Where do you ship?

Currently we ship nationwide in the Republic of Ireland. You can also collect from us at Craft Cocktails x Cuckoo Lane 7 days a week. We're right beside Bar 1661.

Do you charge for shipping?

We charge a flat rate fee of €7.50 for packaging and secure shipping - we want your Craft Cocktails to arrive in one piece! We also offer free shipping on our mixed bundles or on orders over €100.

How long will it take to get my order?

Nationwide: It can take between 4-7 working days to receive your standard order.

Personalised: Orders placed Monday to Sunday are processed the following week, so can take up to 14 working days from order to delivery.

Collections: Orders can be collected from Cuckoo Lane, beside Bar 1661, Mon and Tues 9am-5pm, Wed to Sat 12pm-10pm and Sundays 12pm-6pm. You will receive a notification when your order is ready to pick up.

Process: we aim to dispatch standard orders within 48 hours (2 working days), and shipping usually takes 2-5 working days. You will receive a confirmation email when your order is shipped. Please check your spam folder if you don't see this!

If you have received a notification that your order has been shipped, and it hasn't arrived after 5 working days, let us know at hello@craftcocktails.ie and we will track your delivery. Please note that once your order is dispatched, we rely on third party carriers and we cannot 100% guarantee shipping times especially in busy periods. For more shipping information please see our shipping policy here.
Can I get same day delivery?Find us on Deliveroo!
What shipping carriers do you use?

We local drivers for Dublin city and suburbs and UPS for secure nationwide delivery.

Why haven't I received a confirmation email?

Check your spam /promotions folder if you haven't received confirmation of your order.

Can I return my product?

If there is a problem with your delivery we’re happy to help if we can. Orders are insured for damages in transit. If you have opened your bottle we can’t take it back!

Do you take back empty bottles?

We don’t currently take back empty bottles though we are looking into a bottle deposit scheme.

Can I get my product personalised?

Yes, we offer a range of personalisation options including adding a ‘message on a bottle’ to your order.

Can I design my own label?

Yes! We can print a custom label to your own design or illustration and we can work with companies to create branded cocktails. Talk to us hello@craftcocktails.ie

I've ordered as a gift and don't want to include the price, is that ok? 

We send a packing slip with orders, but don't worry we don't include prices on this in case cocktails are being sent as gifts.

Do you also have a bar?

Yes, we do! It’s called Bar 1661 and it was voted Ireland’s Best Cocktail Bar in 2019.

Do you do corporate orders?

Yes we work with corporate partners on special projects, branded drinks and orders from 10 to 10,000! Talk to us hello@craftcocktails.ie.  

Can you cater my event?

Experience all the colour of Craft Cocktails at your event. Add a personal touch with customised Craft Cocktails, and let our bartenders come to you with our unique Craft Cocktails bar. Wedding, corporate and group rates are available. Cocktails made simple, for fuss free, fun events! Find out more: events@craftcocktails.ie.

Can I buy Craft Cocktails anywhere else? 

Yes! See here for stockists, or drop up to us at Cuckoo Lane, Ulysses House, Green Street, Dublin 7 to buy in person (we are open to the public Saturdays and Sundays from 12pm). If you are interested in stocking Craft Cocktails in your shop get in touch by emailing hello@craftcocktails.ie

How do I contact Craft Cocktails? 
You can get in touch with us by email hello@craftcocktails.ie or call +353 18733408 if you have any queries!