Who We Are
Drinksology Ltd. (trading as spiritly.com and spiritlytrade.com) provides direct-to-consumer (DTC) and business-to-business (B2B) fulfilment and transaction services for premium spirits and wine across Europe. We process your order and handle the delivery of your purchase. Our registered office is 13 Lombard Street, Belfast, UK, BT1 1RB.
Data Protection Frameworks
We are committed to protecting your privacy in accordance with both the UK GDPR and the EU GDPR.
Cross-Border Data Processing
As our operations involve providing services across the UK and Europe, your personal data may be transferred between the UK and the European Economic Area (EEA).
Adequacy: Data flows between the UK and the EEA are governed by mutual "adequacy decisions," ensuring that your personal data receives a high level of protection regardless of which territory it is processed in.
Safeguards: For any transfers outside the UK or EEA, we ensure that appropriate technical and contractual safeguards are in place to maintain the security of your data.
What Data We Collect
When you place an order on spiritly.com, we collect and process:
Name
Contact details (email, phone number)
Shipping and billing addresses
Payment details (processed securely via Shopify)
Order details (products purchased, transaction history)
How We Use Your Data
We use your personal data to:
Process & fulfil your order
Communicate with you about your order
Handle returns, refunds & customer service
Comply with legal & regulatory requirements
We do not use your data for marketing without your explicit consent.
Who We Share Your Data With
We may share necessary data with:
Delivery Providers – To ship your order.
Payment Providers – To process transactions securely
Regulatory Authorities – If required by law.
We do not sell your data or share it with third parties for marketing without your explicit consent.
Your Rights
Under the UK and EU GDPR, you have the right to:
Access, correct or delete your personal data
Withdraw consent for marketing
Request data portability
How to Complain
If you believe your data is mishandled, you have the right to lodge a complaint with:
UK Users: The Information Commissioner’s Office (ICO).
EU Users: The Irish Data Protection Commission (DPC) or your local national supervisory authority.
For data-related inquiries, contact our customer care team at hello@spiritly.com.